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General Terms and Conditions (AGB)

Scope of application

By submitting an order, the customer expressly agrees to these GTC. Deviations from these terms and conditions are only valid if they are confirmed by us in writing.

 

Prices

The prices stated in the online store at the time of ordering apply.

Prices, product range and technical specifications are subject to change without notice. All offers are non-binding. Errors and misprints excepted.

 

Delivery and collection

Deliveries are made exclusively to addresses in Switzerland and the Principality of Liechtenstein. Deliveries abroad require prior agreement and clarification of the shipping costs.

Immediately available items will be dispatched within a maximum of 3 working days after receipt of payment. Delays in delivery do not entitle the customer to a price reduction.

Items can also be collected on site by arrangement.

 

Terms of payment

Payments are made exclusively in advance. This does not apply to collection on site, where cash payment (suitable amount) or Twint is accepted.

 

Transport damage

Items are carefully packed in bubble envelopes or shipping cartons. sergesellsretro accepts no liability for transport damage. Claims must be clarified directly with the transportation service provider.

 

Refusal of acceptance

In the event of unjustified refusal of acceptance, we reserve the right to charge the customer for the costs incurred. Repeated refusals of acceptance will result in the customer's account being blocked.

 

Warranty and liability

A limited warranty period of 12 months applies to used retro games and consoles in accordance with Swiss law. Obvious defects must be reported in writing within 7 days. Normal signs of use or age-related limitations do not constitute a warranty defect.

Liability is limited to gross negligence and intent. We are not liable for consequential damage, loss of profit or incompatibility with modern hardware, unless this has been expressly warranted.

Returns or exchanges are only possible in the event of significant functional defects that were not previously specified. The buyer bears the costs for returns. Returns due to non-conformity are excluded.

 

Retention of title

The delivered goods shall remain the property of sergesellsretro until payment has been made in full.

 

Limitation of liability

To the extent permitted by law, sergesellsretro excludes all liability for the products supplied and sold.

 

Place of jurisdiction

Swiss law shall apply exclusively. The place of jurisdiction for all disputes is Aarau.

Last updated on: January 21, 2025
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    Condition

    • the item is in immaculate condition
    • No visible signs of use, scratches or wear and tear
    • Packaging is in almost perfect condition, without tears or damage
    • All accessories and instructions are complete and undamaged

    • the item has been used, but is extremely well maintained
    • Only minimal signs of use that are only visible on close inspection
    • the functionality is flawless

    The item shows visible signs of use, such as scratches, minor discoloration or wear, but is fully functional.

    Clearly visible signs of use, including scratches, discoloration or wear, which do not, however, impair the function.

    Visible damage or missing parts.

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